AVORA · LEGAL
Shipping
Where we send coffee, what delivery costs, and how long it takes. Every figure on this page is read from the checkout itself.
Not published
This page is not a policy yet
The structure is here, but the points below are decisions for the owner of the business and have not been made. Nothing on this page has been agreed, and nothing on it should be relied on.
Still to be decided
- The registered name of the company that sells this coffee — the one on the business registration, which may not be the word AVORA.
- That company's full registered address, including the country.
- Its tax registration number — the NIT, or a VAT number if it has one.
- The day these pages start to apply, as a calendar date.
- How many working days pass between a payment going through and the parcel leaving the roastery.
- Who pays import duties and customs charges on a parcel sent abroad: the customer, or AVORA.
Until every point above has an answer, this page stays out of the sitemap and asks search engines not to list it.
The answers are written once, in lib/legal-answers.ts, and this notice removes itself.
Where we ship
We deliver to 18 countries: Argentina, Canada, Chile, Colombia, Costa Rica, El Salvador, France, Germany, Guatemala, Honduras, Italy, Japan, Mexico, Panama, Peru, Spain, United Kingdom, and United States.
That is the same list the payment page will accept a delivery address in. If a country is not on it, checkout will not take an address there.
What delivery costs
$5.00 per order.
Free once the order comes to $50.00 or more, before delivery is added.
Delivery is charged in US dollars and is shown in your basket before you pay.
How long it takes
5 to 10 working days in transit. That is the estimate shown on the payment page.
Tracking
We email you when a parcel leaves us. If there is a tracking number it is in that email; if there is not, the email says so, and you can reply to it.
Your delivery address
The address used is the one you type on the payment page. If it is wrong, write to the address at the foot of this page as soon as you notice — once a parcel is with a carrier there is very little either of us can do.
Questions about this page
If anything here is unclear, write to hello@avora-coffee.com.